In the constantly changing digital landscape, online reviews can make or break a restaurant’s reputation. With so many review sites to choose from, it can be difficult for restaurant owners to determine where to focus their efforts. In this list, we've compiled the top 20 online review sites specifically designed for restaurants worldwide. For each site, we’ve provided a brief description, instructions on how to set up a listing, and a list of pros and cons to help restaurant owners make informed decisions about which platforms to use.

Yelp
A popular platform for restaurant reviews and ratings created by users. Restaurants can claim their Yelp listing by creating an account and providing business details, including hours of operation, menu, and photos.
Pros:

• Large user base and high search engine visibility
• Allows businesses to respond to reviews and build customer relationships
• Offers free tools for businesses, such as analytics and messaging
  Cons:
• Some businesses may receive biased or fake reviews
• Advertisers may get more visibility than non-advertisers

Google
A free tool that allows businesses to manage their online presence on Google Maps, including reviews and ratings. Restaurants can claim their Google Business Profile by verifying their business details, including location, hours, and adding photos and menus.
Pros:

• High search engine visibility and integration with Google Maps
• Offers free tools for businesses, such as analytics and messaging
• Allows businesses to respond to reviews and build customer relationships
  Cons:
• Some businesses may receive biased or fake reviews
• Reviews from non-Google users may not be as visible

TripAdvisor
A travel site that displays reviews and ratings for restaurants, hotels, and other travel-related businesses. Restaurants can claim their listing on TripAdvisor by creating an account and submitting their business information, including hours, menu, and photos.
Pros:

• Large user base and high search engine visibility
• Allows businesses to respond to reviews and build customer relationships
• Offers free tools for businesses, such as analytics and messaging
  Cons:
• Some businesses may receive biased or fake reviews
• Advertisers may get more visibility than non-advertisers

Zomato
A platform for discovering restaurants that offers user reviews and ratings, along with menus and photos. Restaurants can claim their Zomato listing by creating an account and submitting business details, including hours, menu, and photos.
Pros:

• Large user base in specific regions, such as India and the Middle East
• Offers free tools for businesses, such as analytics and messaging
• Allows businesses to respond to reviews and build customer relationships
  Cons:
• Some businesses may receive biased or fake reviews
• Limited user base in certain regions

OpenTable
A restaurant reservation and management system that also provides user reviews and ratings. Restaurants can sign up for OpenTable by creating an account and submitting their business details, including location, hours, and menu.
Pros:

• Provides reservation and online marketing tools for restaurants
• Allows businesses to respond to reviews and build customer relationships
• Offers targeted marketing opportunities to reach diners
  Cons:
• Only applies to restaurants that accept reservations
• Limited user base in certain regions

Foursquare
A location-based social network that offers user tips and recommendations for restaurants and other businesses. Restaurants can claim their Foursquare listing by creating an account and submitting their business details, including hours, menu, and photos.
Pros:

• Large user base and high search engine visibility
• Offers free tools for businesses, such as analytics and messaging
• Allows businesses to respond to reviews and build customer relationships
  Cons:
• Limited user base in certain regions
• May not be as relevant for fine dining establishments

Facebook
A social media platform that allows users to leave reviews and ratings for businesses, including restaurants. Restaurants can create a Facebook page for their business and add their business details, including hours, menu, and photos.
Pros:

• Large user base and high search engine visibility
• Allows businesses to respond to reviews and build customer relationships
• Offers free marketing tools, such as ads and Facebook pages
  Cons:
• Some businesses may receive biased or fake reviews
• Advertisers may get more visibility than non-advertisers

Zagat
A restaurant guide that provides user reviews and ratings, along with editorial content. Restaurants can create a Zagat listing by submitting their business details, including hours, menu, and photos.
Pros:

• Well-known and respected restaurant guide
• Provides curated reviews from professional critics and regular diners
• Allows businesses to respond to reviews and build customer relationships
  Cons:
• Limited user base in certain regions
• May not be relevant for casual or inexpensive restaurants

Uber Eats
A food delivery platform that allows users to order from local restaurants. Restaurants can sign up to become an Uber Eats partner by submitting their business details, including menu and photos.
Pros:

• Large user base due to integration with the Uber ride-sharing app
• Offers a wide range of delivery options and cuisine types
• Easy to use for both customers and restaurants
  Cons:
• May not focus on reviews like other platforms
• Restaurant owners have limited control over their listings

Grubhub
A food delivery platform that allows users to order from local restaurants. Restaurants can sign up for Grubhub by creating an account and submitting their business details, including menu and photos.
Pros:

• Provides online order and delivery management tools for restaurants
• Large user base in certain regions
• Allows businesses to respond to reviews and build customer relationships
  Cons:
• Only applies to restaurants offering delivery service
• May charge high commission fees on orders

Caviar
A food delivery platform that focuses on high-end cuisine from local restaurants. Restaurants can apply to become a partner on Caviar by submitting their business details, including menu and photos.
Pros:

• Offers online order and delivery management tools for restaurants
• Large user base in specific regions
• Allows businesses to respond to reviews and build customer relationships
  Cons:
• Only applies to restaurants offering delivery service
• May charge high commission fees on orders

DoorDash
A food delivery platform that offers online ordering and delivery from local restaurants. Restaurants can sign up for DoorDash by creating an account and submitting their business details, including menu and photos.
Pros:

• Large user base due to integration with the DoorDash delivery platform
• Offers a wide range of delivery options and cuisine types
• Easy to use for both customers and restaurants
  Cons:
• May not focus on reviews like other platforms
• Restaurant owners have limited control over their listings

Deliveroo
A food delivery platform that operates in over 200 cities worldwide. Restaurants can sign up to become a partner on Deliveroo by submitting their business details, including menu and photos.
Pros:

• Large user base in certain regions
• Offers a wide range of delivery options and cuisine types
• Easy to use for both customers and restaurants
  Cons:
• May not be available in all regions
• May charge high commission fees on orders

Just Eat
A food delivery platform that operates in 13 countries, offering online ordering from local restaurants. Restaurants can sign up for Just Eat by creating an account and submitting their business details, including menu and photos.
Pros:

• Large user base in certain regions
• Offers a wide range of delivery options and cuisine types
• Easy to use for both customers and restaurants
  Cons:
• May not be available in all regions
• May charge high commission fees on orders

EatStreet
A food delivery platform that offers online ordering and delivery from local restaurants. Restaurants can sign up for EatStreet by creating an account and submitting their business details, including menu and photos.
Pros:

• Large user base in certain regions
• Offers a wide range of delivery options and cuisine types
• Easy to use for both customers and restaurants
  Cons:
• May not be available in all regions
• May charge high commission fees on orders

AllMenus
A restaurant discovery platform that offers user reviews and ratings along with menus. Restaurants can claim their AllMenus listing by creating an account and submitting their business details, including menu and photos.
Pros:

• Offers a wide range of information about restaurants, including menus and reviews
• Large user base in certain regions
• Allows businesses to respond to reviews and build customer relationships
  Cons:
• May not be as widely used as other review sites
• Limited to certain regions and may not have full coverage

TheFork
A restaurant reservation platform operating in Europe. Restaurants can sign up for TheFork by creating an account and submitting their business details, including menu and photos.
Pros:

• Offers online reservations and table management tools for restaurants
• Large user base in certain regions
• Allows businesses to respond to reviews and build customer relationships
  Cons:
• May charge high reservation fees
• Only applies to restaurants offering reservations

Resy
A restaurant reservation platform that offers online reservations and waitlist management. Restaurants can sign up for Resy by creating an account and submitting their business details, including menu and photos.
Pros:

• Offers online reservations and table management tools for restaurants
• Large user base in certain regions
• Allows businesses to respond to reviews and build customer relationships
  Cons:
• May charge high reservation fees
• Only applies to restaurants offering reservations

MenuPages
A restaurant discovery platform that offers user reviews and ratings along with menus. Restaurants can claim their MenuPages listing by creating an account and submitting their business details, including menu and photos.
Pros:

• Provides online order and delivery management tools for restaurants
• Large user base in certain regions
• Allows businesses to respond to reviews and build customer relationships
  Cons:
• Only applies to restaurants offering delivery
• May charge high commission fees on orders

Conclusion
Online reviews are a powerful tool for restaurants to attract new customers and build their reputation. By understanding the pros and cons of each review site and taking steps to set up and manage their listings, restaurant owners can leverage these platforms to grow their businesses. While no one review site is right for every restaurant, the sites on this list represent some of the most popular and influential platforms for diners to share experiences and discover new restaurants.

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