Have you ever walked into a restaurant and instantly felt like you belonged? That feeling is no accident. It's the result of meticulous innovation aimed at elevating the guest experience—a trend that's reshaping the hospitality industry. As we dive into the intricate dance of personalization and atmosphere, we'll explore how mastering these elements can transform your establishment into a beloved dining destination.
Quick response 'QR codes' remain a creative device to drive traffic and connect with customers. Here are the best options to slide in a QR code to acquire online reviews.
Restaurants have been among the hardest hit sectors during this Covid-19 pandemic but many have also been able to adopt to online food ordering and curb side pickups. Nevertheless, they had to adopt quickly to the new normal of operating a restaurant
Have you heard the term "Google is now your home page"? Well, for businesses with a physical location or a store such as restaurants, retail and entertainment your Google Map Business listing has become your home page.
Online reputation management is the practice of managing your online reviews at the location level. They typically involve a strategy to monitor and respond to reviews across the relevant review sites that your outlets are listed on. The most popular
Before the digital era, we relied on friends, family and acquaintances for testimonials; that’s old news now-a-days especially that we’re surrounded by online review sites such as Facebook, Google, TripAdvisor, Zomato and what have you.
The voice of the consumer has never been more important, nearly 75% of all internet users are active on social platforms and channels, according to various studies; they are using the likes of Google and TripAdvisor.